Frequently Asked Questions

Select question:



How quickly will I be seen?
We will offer you a free phone consultation as soon as you call us to make your first appointment. The purpose of this conversation is to ensure that we are the best people to work with you. If not, we will always endeavour to signpost you on to the most appropriate service.

We know that when you request therapy, you want it to start immediately. We operate a no waiting list policy and aim to see you within one to two weeks of your request.

How often will I meet with my Clinical Psychologist?
Sessions usually take place on a weekly basis but can sometimes be fortnightly. Please donít hesitate to discuss any particular issues with your Clinical Psychologist.

How many therapy sessions will I need?
The number of sessions you need will depend on your personal difficulties. We will meet with you for one or two sessions to conduct an assessment. After that point, your Clinical Psychologist will suggest the number of sessions that he or she feels, from experience, will suit your needs best. This will be reviewed on a regular basis.

How much do sessions cost?
We accept both insured and self-funded clients. We are recognised by a number of health insurance companies, including BUPA, AXA PPP, Simply Health, PruHealth, Aviva, Standard Life, Cigna, and Medisure, amongst others. Please contact us for more information. We offer a limited number of reduced fee sessions. Your sessions will be 60 minutes long.

What are my Clinical Psychologistís qualifications?
All Clinical Psychologists working at Twenty20 Psychology Ltd have a Doctorate level qualification in Clinical Psychology, as well as an undergraduate Bachelorís Degree in Psychology. They are all Chartered members of the Division of Clinical Psychology within the British Psychological Society (BPS). They are all registered with the Health Professionalsí Council (HPC). All Clinical Psychologists working at Twenty20 Psychology Ltd have had many years of experience working in the NHS.

What is your cancellation policy?
Sessions cancelled with more than 24 hoursí notice will not be charged. However, as it would be difficult to re-fill your appointment slot in less than one day, you will be charged the full cost of your session if you cancel with less than 24 hoursí notice.